CrowdStrike Named the Only Customers’ Choice: 2024 Gartner® “Voice of the Customer” for Vulnerability Assessment

In the world of security, “nobody loves their vulnerability management tool” is a recurring theme. It looks like CrowdStrike was the exception.

We are pleased to declare that, in the 2024 Gartner “Voice of the Customer” Report for Vulnerability Assessment, CrowdStrike is the only provider to be designated a Customers’ Choice. As the sole provider in the upper right quadrant of this study, CrowdStrike has earned a Customers’ Choice Distinction. This ranking shows that we either reach or surpass the segment’s average for both User Interest and Adoption and Overall Experience.

Along with the recent IDC MarketScape Report that named CrowdStrike a Leader in Risk-Based Vulnerability Management, we think these accolades are confirmation from our most important audience—our customers—as well as from the analyst community.

This everything revolves around Falcon® Exposure Management. We think that one of the main causes for our designation as a Customer Choice in this study is the tremendous feedback we have received from customers about Falcon Exposure Management.

All of the features of CrowdStrike Falcon® Surface external attack surface management, CrowdStrike Falcon® Discover asset management, and CrowdStrike Falcon® Spotlight vulnerability management are all included in Falcon Exposure Management, a complete risk and vulnerability management solution.

Legacy Virtualization Tools: A Waiting Game

The excitement surrounding Falcon Exposure Management is due to its capacity to resolve several issues with older vulnerability management technologies, which are frequently expensive and take a long time to implement, operationalize, and provide outcomes.

It takes patience to set up legacy vulnerability management (VM) technologies. The network scanners are on-site gadgets that need to be carefully sized and adjusted. The VM team must collect and maintain credentials to each target system being scanned, with the appropriate privileges, and handle continuous password rotation to accomplish a high-fidelity network scan.

Furthermore, to prevent businesses from grinding to a halt, scanning windows must be negotiated with different departments and system owners due to the disruptive nature of these scans. Before a thorough scan of the entire infrastructure is completed, it can take weeks. This disregards the pre-scan procedures, such as regular firewall maintenance to guarantee the scanner can access all systems or updates for fresh vulnerability signatures.

Because of these technologies’ complexity, older virtual machines (VMs) are very hard to operationalize, which lowers their usefulness and raises their total cost of ownership. Security teams are spending more time controlling their virtual machine tool’s problems than their vulnerabilities. The worst aspect is that during a time when adversaries are rapidly weaponizing them, these protracted scanning periods needlessly expose organizations to significant vulnerabilities and zero days.

Why We Think CrowdStrike Is the Only Option Available to Customers

Falcon Exposure Management is simple to set up and operate on the same unified lightweight agent as the CrowdStrike Falcon® platform. All you have to do is turn it on. There is essentially no upkeep required. In contrast to older virtual machine (VM) technologies, which might take days or weeks, it provides rapid vulnerability evaluation.

With the Falcon® platform, security teams can swiftly zoom in on adversaries to thwart breaches, pivot across various threat scenarios, prioritize vulnerabilities efficiently using AI, and bridge data gaps. Falcon Exposure Management can minimize the external attack surface by up to 75%1, according to research from CrowdStrike, while blocking 95%2 of the vulnerability noise.

Customer reviews from Gartner® Peer InsightsTM include insights like:

“The optimal application of it arises when a zero-day release occurs and we are prepared with it on the console containing the affected computers without requiring any scanning work. We have also been able to effectively prioritize detections and events thanks to the most recent vulnerability information.

The data is already there, so you don’t need to deploy an additional agent to use this functionality. If you presently use CrowdStrike Falcon as your endpoint detection and response solution, all you have to do is enable this feature. It will function, thus it is always preferable to have everything in one pane of glass. This will lessen alert fatigue and enable our analysts to spend more time doing investigations rather than fixing problems.

Customers vastly like CrowdStrike’s method of creating security products because of its strong AI, cloud-native unified platform, and lightweight agent. Falcon Exposure Management is a proactive, simple-to-deploy vulnerability and risk management solution that works in tandem with CrowdStrike’s industry-leading security solutions to help customers reduce complexity, operationalize quickly, and cut down on unnecessary spending. This allows security teams to focus on what they do best, which is to stay ahead of adversaries and stop breaches.

The terms “GARTNER” and “PEER INSIGHTS” are trademarks and service marks of Gartner, Inc. and/or its affiliates in the United States and other countries, and they are used here with permission. All rights reserved.

The content on Gartner Peer Insights is the subjective opinions of specific end users based on their interactions with the vendors featured on the platform; it is not intended to be taken as factual information or to reflect the opinions of Gartner or its affiliates. Regarding this material, Gartner does not provide any explicit or implied assurances regarding its accuracy or completeness, including warranties of merchantability or fitness for a specific purpose. Nor does it promote any vendor, product, or service that is described in this content.

Leave a Reply

Your email address will not be published. Required fields are marked *